Terms of Service

This ordering site is operated by GoldenDoko LLC, an Ohio limited liability company (“we”, “us”, “the platform”), on behalf of Hot 'N Spicy Restaurant & Bar(“the restaurant”).

The restaurant is the seller of your food. It prepares your order, sets its prices and hours, and receives your payment directly through Stripe. We provide the website, the checkout and the kitchen tools. If something is wrong with your food, the restaurant makes it right; if something is wrong with the website, that is on us.

Your order is an offer to buy. It is accepted when the restaurant confirms it, and you will receive a confirmation by email. Prices are in US dollars and are shown in full before you pay: the items, any delivery fee, applicable sales tax, and your tip. Tips go entirely to the restaurant.

You must be at least 18 to place an order, and the details you give — name, phone, email and address — must be accurate and your own. We may cancel an order that appears fraudulent or that the restaurant cannot fulfil, in which case you are refunded in full.

Where delivery is offered, it is carried out by a third-party courier service such as Uber Direct. To arrange it, we pass the courier your first name, phone number and delivery address, and nothing else. Delivery times shown at checkout are estimates. You or someone you nominate must be present to receive the order; a delivery that cannot be completed because no one is there is not refundable.

The full refund and cancellation policy, including how to reach the restaurant quickly, is in the Store Policies. In short: cancel before the kitchen starts and you are refunded in full; report a problem within 24 hours and it is put right.

This site exists so people can order food. You may use it for that, and for nothing that undermines it. The following are prohibited, whether done by hand or by software:

• Accessing the site or any part of it by automated means — bots, crawlers, scrapers, headless browsers or scripts — other than a public search engine indexing pages our robots file permits.
• Collecting, harvesting, copying or compiling any data from the site, including menus, prices, photographs, reviews, or any information about customers, staff or the restaurant, for any purpose.
• Probing, scanning or testing the site, its interfaces or its connected services for vulnerabilities; attempting to enumerate orders, codes, accounts or records; or circumventing any rate limit, access control or authentication.
• Reverse engineering, decompiling or attempting to derive the source code or data structures of the platform.
• Using another person’s account or details, placing orders you do not intend to pay for, or interfering with any other customer’s or the restaurant’s use of the site.

Any of these is a breach of these terms. We may immediately block the address, device or account involved, cancel affected orders, and report the conduct to the relevant authorities. We reserve every remedy available to us and to the restaurant, including injunctive relief and recovery of the costs of investigating and responding to the breach. Personal information about our customers is held on their behalf; extracting it is unauthorised access to a computer system, not a grey area.

The restaurant’s name, menu, photographs and copy belong to the restaurant. The site, the software behind it and the GoldenDoko name belong to us. You may view and use the site to place orders; you may not copy, republish, scrape or resell any of it.

Payments run on Stripe. Emails are sent through Resend. Delivery is fulfilled by a courier service such as Uber Direct. The site is hosted on Cloudflare with data stored in Supabase. Each has its own terms and privacy policy. We choose them carefully but are not responsible for their outages or conduct.

We use your email and phone number to run your order: confirmation, delivery updates, refunds and anything we are legally required to tell you. Those messages are part of the sale and cannot be switched off.

Separately, if you have ordered from this restaurant it may email you about specials, new dishes and news, sent on its behalf through our platform. Every such email carries a one-click unsubscribe link and the restaurant’s postal address. Unsubscribing takes effect immediately and is permanent for that restaurant. We do not send marketing text messages. Full detail is in the privacy section of the Store Policies.

The restaurant is responsible for the food it serves, including its ingredients and allergens; tell the restaurant about any allergy before you order. We provide the website as it is, and while we work hard to keep it available and accurate, we do not guarantee it will be free of interruptions or errors. To the extent the law allows, our liability to you for any claim arising from your use of the site is limited to the amount you paid for the order concerned. Nothing here limits liability that cannot be limited by law.

These terms are governed by the law of the State of Ohio, without regard to conflict-of-law principles, and the courts of Stark County, Ohio have jurisdiction — unless the law where you live requires otherwise. Your purchase of food from the restaurant is also subject to the consumer protection law of the state where the restaurant is located.

We may update these terms. The version that applies to an order is the one published when you placed it; material changes are not applied backwards to an order already made.

For your order: call or text the restaurant at (513) 805-7260 or visit 4623 Dixie Hwy, Fairfield, OH 45014. For the website or these terms: GoldenDoko LLC, hello@goldendoko.com.